The Importance of Empathy in Conducting Testimonial Interviews

As a technology content marketing professional, one of my favorite projects to work on are testimonial videos. I interview customers while they film themselves, then edit it down to create the finished video and case study document. I have the opportunity to creatively tell the story of how my client’s technology has positively impacted their customer’s business. Continue reading “The Importance of Empathy in Conducting Testimonial Interviews”